CONTACT: Susan Henry, Consumer Liaison; e-mail: email@example.com
HARRISBURG Ė Consumer Advocate Sonny Popowsky announced today that
about 800 former customers of Utility.com in Pennsylvania will be
receiving a total of approximately $50,000 in refunds. The refund checks
are being sent to customers who reside in the PECO, PPL, GPU, and UGI
Electric service territories. Refunds amounting to $70,000 had previously
been distributed to about 1,000 former Utility.com customers in the
Allegheny Power and Duquesne Light territories.
The checks are being sent by CMA Business Credit Services of Burbank,
California, which has been handling Utility.comís assets since it went
out of business in early March 2001. In February 2001, the Office of
Consumer Advocate filed a complaint for refunds against Utility.com with
the Pennsylvania Public Utility Commission on behalf of Pennsylvania
Utility.com customers who were owed money due to overpayments to
Utility.com prior to the termination of their service.
Utility.com was an electric generation supplier located in Emeryville
California that did business primarily over the Internet. Since
Utility.com stopped serving customers, the Office of Consumer Advocate has
been attempting to ensure that Pennsylvania consumers receive any amounts
due to them as a result of that termination.
If former Utility.com customers have questions, they can call the OCA
toll-free at (800) 684-6560, e-mail firstname.lastname@example.org
or visit www.oca.state.pa.us
for frequently asked questions about Utility.com. The OCA is authorized by
state law to represent the interest of Pennsylvania consumers in matters
involving their utility service.