- September 28, 2000
- Contact: Susan Henry, Consumer Liaison
- (717) 783-5048.
HARRISBURG - Consumer Advocate Sonny Popowsky announced today
that Titan Energy (formerly United Gas) will be returning approximately
$281,000 in uncashed deposit checks to about 6,300 of its customers
in the Columbia Gas and Peoples Natural Gas service territories.
According to Popowsky, "Titan Energy customers who had sent
in checks to remain on a fixed rate natural gas contract, in
response to a June, 2000 letter from Titan will receive their
checks back and will remain on their existing fixed rate contract
Titan Energy will also be sending letters to approximately
40,000 additional customers in the Columbia and Peoples Gas service
territories, advising them that they can remain on fixed rate
contracts if they choose to do so. "These letters will give
customers three options," said Popowsky. "Customers
can choose to remain on the fixed rate contract; they can switch
to a monthly variable rate; or they can choose another supplier,
including their regulated natural gas distribution company."
"There is no charge or deposit requirement for any of these
options," Popowsky said, "but it is important for all
customers to let Titan know which option they are choosing by
October 27." Titan customers who do not respond will be
placed on the monthly variable rate program. "If customers
want to remain on the fixed rate contract that they have currently,
they simply need to check that option on the response section
of the letter and return it to Titan in the stamped, addressed
envelope included with the letter," Popowsky said.
If customers have questions, they can call Titan Energy
at 888-427-4872 or the Pennsylvania Office of Consumer Advocate
at 800-684-6560. The OCA's toll free number is open 8 A.M
to 6 P.M., Monday through Friday. The Office of Consumer Advocate
is authorized by state law to represent the interests of utility
consumers in cases before the PUC and other state and federal
agencies and courts.