Pennsylvania Office of Consumer Advocate
555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923

Phone: 717-783-5048 or toll free 800-684-6560
Fax: 717-783-7152

Email: consumer@paoca.org

Universal Service Numbers

What is Universal Service?

All utility customers, regardless of their economic circumstances, are entitled

to utility service at a reasonable price.  Each utility company has programs available to customers, who are on a limited or fixed income, to assist them with utility bills.  Some of these programs might include bill payment assistance and weatherization services.

ELECTRIC UTILITIES:  
Duquesne Light Company 1-888-393-7600
Met-Ed 1-800-962-4848
PECO 1-800-774-7040
Penelec 1-800-962-4848
Penn Power 1-800-774-1674
Pike County Light & Power 570-296-6114 (County Assist. Office)
  570-296-7813 (Office of Aging)
PPL Electric Utilities 1-800-342-5775
UGI-Electric 1-800-276-2722
West Penn Power 1-800-736-3404
   
GAS UTILITIES:  
Columbia Gas 1-800-537-7431
Peoples-Equitable Gas 1-877-577-8735
National Fuel Gas 1-800-365-3234
PECO 1-800-774-7040
Peoples Natural Gas 1-800-400-9276
  1-800-764-0111
Peoples TWP 1-800-222-5101
PGW 215-235-1000
UGI 1-800-276-2722
UGI-Central Penn Gas 1-800-652-0550
UGI-Penn Natural Gas 1-800-276-2722
   
WATER UTILITIES  
Aqua Water Company 1-800-360-2998 or
  1-877-987-2782 (Helping Hand)

PAWC

1-888-282-6816
Suez (Formerly) United Water Company
717-564-3662 (cust. will have to contact UW and they will have to refer them to the Salvation Army because UW will need info. from the customer. UW said that the Salvation Army will only give $100 towards the customer's bill.

York Water Company

717-845-3601 (Just ask for Customer Service)

 

Commonwealth Website