Tanya J. McCloskey,
Acting Consumer Advocate


Pennsylvania Office of Consumer Advocate
555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923

Phone: 717-783-5048 or toll free 800-684-6560
Fax: 717-783-7152

Email: consumer@paoca.org

Consumer Corner

Pennsylvania Energy Consumer Bill of Rights - As a residential PA energy customer, you have both rights and responsibilities that ensure fair dealings between you and your utility company.

Consumer Tips
- OCA tips for utility consumers and links to educational sources and tips.

OCA Education and Outreach - Contact our Office if your group would like someone from our staff to give a presentation about a utility issue. Go to Upcoming Educational Events to see currently scheduled events.

To file a formal complaint, complete the PUC Formal Complaint Form (pdf) and mail it to the PUC.

List of Pennsylvania Public Utilities

Click here to see real-world examples of how the OCA has helped Consumers

Commonwealth Website