Pennsylvania Office of Consumer Advocate
555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923

Phone: 717-783-5048 or toll free 800-684-6560
Fax: 717-783-7152

Email: consumer@paoca.org

Water and Wastewater Information

Universal Service Phone Numbers -  Some water utility companies have programs available to customers, who are on a limited or fixed income, to assist them with utility bills.

Water Companies Rates Calculator - click to download our interactive calculator. (Note: If you are unable to open this file, please email consumer@paoca.org.)
File Updated: August 13, 2019

Sewer Companies Rates Calculator - click to download our interactive calculator. (Note: If you are unable to open this file, please email consumer@paoca.org.)
File Updated: September 12, 2019

Recent Water and Wastewater Related:

Attention: June 8, 2020 is the NEW deadline to postmark written comments on Aqua Pennsylvania's proposed acquisition of the New Garden Township sewer system.

Notice to Aqua Customers (pdf)

Notice to New Garden Township Customers (pdf)

OCA Statement in Support (pdf)

Proposed Settlement (pdf)

New Cases:

OCA Formal Complaint against PWSA proposed Water and Wastewater Rate Increases, filed on March 24, 2020 (pdf)

OCA Protest to Aqua Acquisition of DELCORA, filed on April 2, 2020 (pdf)

 

 

 

Commonwealth Website