Tanya J. McCloskey
Acting Consumer Advocate
Pennsylvania Office of Consumer Advocate
555 Walnut Street
5th Floor Forum Place
Harrisburg, PA 17101-1923
Phone: 717-783-5048 or toll free 800-684-6560
Fax: 717-783-7152
Email:
consumer@paoca.org
Welcome
The Pennsylvania Office of Consumer Advocate was
established by the General Assembly in 1976 to represent the
consumers of Pennsylvania in matters involving their utility
service.
Click here for more information.
Consumer Shopping Guides & Statistics
Recent
Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding Substantive Provisions of Chapter 14 and House Bill 939 (pdf), April 24, 2013.
Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding House Bill 1047 (pdf), April 23, 2013.
Friday, March 15, 2013 - Consumer Warning from Office of Attorney General - Pennsylvania Attorney General Kathleen G. Kane is issuing a strong warning today about a potential scam. Agents have been getting many complaints that people pretending, either in person or on the phone, to be employees of PPL or Duquesne light (depending on the part of the state they are in) are offering a new low- rate energy product that actually raises consumers’ rates significantly.
The Office of Attorney General issues this warning: be very careful of this kind of sales approach, whether it is a robo-call or a door-to-door solicitation.Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding Extension Of Natural Gas Service (pdf), March 13, 2013.
Consumer Tip
Be Prepared and Plan Ahead For an Electric Service Outage
Recent storms have interrupted electric service to a large number of Pennsylvanians. The Office of Consumer Advocate offers the tips to help you and your family stay safe in the event of an electric service outage. (Click here)
