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The Pennsylvania Office of Consumer Advocate was established by the General Assembly in 1976 to represent the consumers of Pennsylvania in matters involving their utility service.
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Recent

POSITION ANNOUNCEMENT: The Pennsylvania Office of Consumer Advocate (OCA) is seeking an Information Systems Administrator (Read more). Resumes and references should be sent to:

Christine Maloni Hoover
Senior Assistant Consumer Advocate
555 Walnut Street, 5th Floor
Harrisburg, PA 17101-1923
posting@paoca.org

 

CONSUMER ADVISORY: Winter is here; watch out for scams and energy costs

PRESS RELEASE: Attorney General Kane takes legal action to protect consumers from deceptive marketing of electric rates

Joint Complaints of the Commonwealth of Pennsylvania, by Attorney General Kathleen G. Kane, through the Bureau of Consumer Protection, and Tanya J. McCloskey, Acting Consumer Advocate (Blue Pilot Energy, LLC, Energy Services Providers. Inc., HIKO Energy,LLC. IDT Energy,Inc., Respond Power, LLC).

If you are a consumer who receives service from an alternate electric generation supplier and have experienced a spike in your variable rate, the OCA wants to hear from you! (Read more)

Important Information if You Are Considering a Variable Rate Offer for Your Electric Generation Service.

Testimony of Tanya J. McCloskey Regarding Variable Rate Plans (pdf), April 10, 2014.

Testimony of Tanya J. McCloskey Regarding Variable Rate Plans (pdf), April 1, 2014.

Testimony of Tanya J. McCloskey Regarding Variable Rate Plans (pdf), March 20, 2014.