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The Pennsylvania Office of Consumer Advocate was established by the General Assembly in 1976 to represent the consumers of Pennsylvania in matters involving their utility service.
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Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding House Bill 1608 (pdf), November 11, 2013.

Pennsylvania-American Water Company, Docket No. R-2013-2355276 Joint Petition for Settlement (pdf), October 18, 2013

Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding Substantive Provisions of Chapter 14 and House Bill 939 (pdf), April 24, 2013.

Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding House Bill 1047 (pdf), April 23, 2013.

Wednesday, March 20, 2013 - Pennsylvanians cautioned to be on the lookout for high-pressure door-to-door and telephone schemes - Attorney General Kathleen G. Kane, Pennsylvania Public Utility Commission (PUC) Chairman Robert F. Powelson and the Office of Consumer Advocate cautioned Pennsylvania residents to be diligent when weighing offers for electricity from door-to-door and telephone solicitors.

Friday, March 15, 2013 - Consumer Warning from Office of Attorney General - Pennsylvania Attorney General Kathleen G. Kane is issuing a strong warning today about a potential scam. Agents have been getting many complaints that people pretending, either in person or on the phone, to be employees of PPL or Duquesne light (depending on the part of the state they are in) are offering a new low- rate energy product that actually raises consumers’ rates significantly.

The Office of Attorney General issues this warning: be very careful of this kind of sales approach, whether it is a robo-call or a door-to-door solicitation.

Testimony Of Tanya J. McCloskey before the Pennsylvania House Consumer Affairs Committee, Regarding Extension Of Natural Gas Service (pdf), March 13, 2013.

Consumer Tip

Beginning October 21, 2013, customers in the 570 area code region requesting new service, an additional line, or in some cases, moving their service may be assigned a number in the new 272 area code. Because a new area code is being implemented, customers in the existing 570 area code will be required to dial ten digits (the area code plus the seven digit number) in order to complete local calls.  Attention Consumers in the 570 Area Code

OCA Consumer Tips Archives

 

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